Overview

Team Leading certificate is aimed at people working as team leader or supervisor in any industry or environment. Our Qualifications are very flexible, enabling the organisation and individual to choose through optional units which best suit their job role.

The qualification is competence based. This means that the candidate has to show their ability to do their job according to performance criteria and under pinning knowledge. Candidates plan a programme of learning with their assessor and compile a portfolio of evidence to prove that they are competent and knowledgeable in their work role.

All qualifications are done on your companies premises with little inconvenience but maximum effectiveness.

Qualification Content

A minimum of 17 credits is required overall for completion of this qualification. The mandatory units for this qualification total 10 credits.

One unit must be taken from the Group 1 Optional Units (5 credits) and one unit from the Group 2 Optional Units (minimum of 2 credits) in order to achieve the qualification.

Benefits

Employees will benefit from:

A clearer understanding of their responsibility within their organisation
The opportunity to develop new skills
The recognition of existing skills

Employers will benefit from:

Improved staff performance and motivation
Improvements in the quality of service to customers
The opportunity to improve customer retention levels

Applicable to

This qualification is for those who are working or who wish to work in any sector that involves team leading responsibilities.